The Customer Service and Hotel F&B Management Workshop is a comprehensive training program tailored for professionals in the hospitality industry. The workshop focuses on enhancing customer service skills and providing insights into effective management of Food and Beverage (F&B) operations in a hotel setting. Participants learn best practices for delivering exceptional customer experiences, handling guest complaints, and managing F&B outlets efficiently. The workshop covers topics such as menu planning, service standards, staff training, and revenue management. By attending this workshop, participants gain the knowledge and skills needed to provide exceptional customer service and optimize F&B operations, ultimately improving guest satisfaction and driving business success in the hospitality industry